Are you physically fit, computer-literate, and looking for a stable job in the security industry? Fidelity Services Group (FSG), one of South Africa’s leading integrated security companies, is currently hiring a Boxroom Operator at their Parow Branch under the FCS division. This job is ideal for those with experience in security or logistics, and it offers a unique opportunity to work in a secure, organized, and professional environment.
If you’re seeking a position that combines responsibility, physical engagement, and team collaboration, read on to learn everything you need to know about the Fidelity Boxroom Operator job, including requirements, responsibilities, and how to apply.
What Is a Boxroom Operator at Fidelity?
A Boxroom Operator plays a key role in the Cash-in-Transit (CIT) process. This position involves the distribution, reception, and safe handling of valuables and consignments within the secure vault area. You will be reporting directly to the Operations Manager and ensuring all processes align with Fidelity’s strict safety and quality standards.
Minimum Requirements to Apply
To qualify for the Boxroom Operator position at Fidelity’s Parow Branch, candidates must meet the following criteria:
- Clear criminal record – a clean background check is mandatory.
- PSIRA accreditation (Grade C) is highly advantageous.
- Minimum of 1 year’s experience in the security industry or a similar environment.
- Computer literacy is compulsory – the role involves scanning, digital documentation, and vault tracking systems.
- Excellent communication skills and the ability to work night shifts.
- Physically fit – the job includes lifting and sorting tasks.
- Ability to perform under pressure and adapt to a high-security environment.
Key Responsibilities of a Fidelity Boxroom Operator
This role is not just about managing a vault; it is about ensuring secure, accurate, and seamless movement of consignments. Daily duties include:
- Preparation for vault operations – ensuring the area is ready for daily procedures.
- Planning of vault schedules in line with CIT operations.
- Receiving and distributing consignments to and from CIT teams.
- Scanning of consignments to update tracking and security systems.
- Balancing the vault, securing contents, and locking up after checks.
- Sorting consignments for distribution.
- Handling administration and documentation for each transaction.
- Conducting searches as part of security checks.
Each duty requires precision, trustworthiness, and full adherence to safety protocols.
What Makes You a Good Fit?
Fidelity is looking for individuals with:
- Strong attention to detail and accuracy.
- Good interpersonal skills for team collaboration.
- Effective planning and organizational abilities.
- High standard of quality assurance.
- Willingness to work overtime and stay committed.
- A customer-focused mindset.
- Above all, honesty and reliability – essential traits in the security sector.
Why Join Fidelity Services Group?
Fidelity Services Group is an industry leader in the integrated security space. Joining their team means being part of a company that supports fair employment practices, employee development, and diversity. The organization actively encourages applications from Historically Disadvantaged Individuals, especially Black Female Candidates, in line with their transformation policy.
Employees enjoy the benefit of working in a professional environment that values integrity, accountability, and continuous improvement.
How to Apply for the Boxroom Operator Position
Interested candidates should act quickly. If you meet the criteria and are passionate about a career in security and logistics, submit your application directly to Fidelity Services Group. Please note: if you do not hear back within 10 working days after the application closing date, consider your application unsuccessful.
This is your chance to work with one of South Africa’s most reputable security companies in a pivotal role. Whether you’re building a new career or advancing in your current one, the Fidelity Boxroom Operator position offers valuable experience, training, and long-term growth.
Apply today and secure your place in one of the country’s top security teams.
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